FAQ's
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The Misimu Yote selection is alcohol free and provides a carefully array of personal redolence that can be worn by anyone, including those with sensitive skin, as they are not likely to dry out your skin.
Our expert choice of oil-based over alcohol-based fragrances is inspired by our collective desire to create long lasting and consistent scents which bloom over your skin throughout the day
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When properly stored the fragrance oils have a shelf life of 2-3 years. Our bottle color minimizes the potential damage to the fragrance oil composition and prolongs storage; translucent amber is the ideal spectrum to protect against UV light radiation. To maximize shelf life the fragrances are bottled on order.
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We acquire only the highest quality in fragrance oils from the Southeast of France
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Misimu Yote fragrances are alcohol free. We use premium, sturdy cardboard for our perfume and complimentary delivery box, which are manufactured with eco-friendly material which is fully recyclable.
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Do not apply directly on fabric
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We have a 7 day return policy,which means you have 7 days after receiving your item to request a return.
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We will email or text you confirmation of your order, payment and shipping status immediately when you checkout and payment has been processed. You'll get shipping and delivery status by text with a link to track your shipment once your parcel is shipped. An order needs to be placed for processing to begin on the same day not later than 3p.m. Orders that miss cutoff time are not processed until the next following business day.
Please be advised that business days do not include Saturdays, Sundays and National holidays.
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Shipping is free to main cities and delivery of the order will take 2-4 working days. Outlying areas delivery cost will be charged on checkout and will give you an expected delivery time for the order. A shipping update with your tracking number will be sent via SMS once your parcel is out for delivery. In the case of a delivery exception i.e., no one to receive the order, traffic delay etc., you will get an update about the re-scheduled delivery times.
Kindly note we deliver in SA only, and your fragrance will be shipped within 3 days after the order is confirmed as we bottle on order.
Main cities are: Johannesburg, Cape Town, Durban, Pretoria, Port Elizabeth, Bloemfontein, East London, Nelspruit, George, Pietersburg. Please note you need to input onto system appropriately - transactions where a main city is selected instead of the correct suburb will be reversed as this will result in free shipping.
We charge for re-delivery if the exception is based on an incorrect address or order could not be received
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As part of the maturing process we allow for a 5 day period for the molecules to
bond after bottling an order. -
Due to the rarity of the raw materials and ingredients of the oil we have limited stock. We will always be in contact with all our customers to advise on the availability.
Reasons For Being An Account Holder
Benefits
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Your billing details and address are automatically saved, meaning you don’t need to spend precious time re-entering your details when making subsequent purchases.
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By creating an account, entering all your registration information is a one-time thing that will save you a lot of time in the future, resulting in a faster checkout and overall, a smooth shopping experience.
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Creating an account enables you to build a more meaningful and interactive relationship with the store. Customer accounts allow us to learn your unique preferences and personalize the on-site experience by providing tailored recommendations and a record of previously browsed products. Being an account holder will also enable you to see and leave reviews and join our online community.
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While many will complete online purchases and not think about them again until they arrive, many of us want to know exactly where our parcel is throughout the shipping and delivery process. Having an online account with Misimu Yote means you’re able to constantly track your order. You’re also able to access your order history – there’s no need to trawl through your emails for tracking numbers and confirmations. All your past orders are saved in one, convenient place reducing issues with exchanges and returns.
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Having your own account provides you with exclusive access to discounts, sales and special offers that land in your inbox. We will tailor our offer to your unique preference.
Payment Options
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All direct payment gateways adhere to the standards set by the PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard and Mobicred.
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Yes we do, we accept the following payment options:
(i) Credit & Cheque Cards
(ii) Instant EFT
(iii) Masterpass
(iv) Debit Cards
(v) Snapscan
(vi) Store cards